Information For New Clients

We are a contracted provider through WorkSafeBC and we do provide physiotherapy services for work place injuries. If you have questions about booking with us for a workplace injury please call the clinic before your appointment for more information.

Our Rates

Initial 60-minute assessment and treatment


30 minute subsequent session


60 minute subsequent session


Pelvic Floor Session (60 minutes)


Pelvic Floor Follow-up Session (30 min)



*No user fee with an active and pre-approved claim

*If you are unsure of your ICBC claim status, please speak with an ICBC customer service representative or call the clinic to inquire.

For information on MSP premium assistance coverage please call the clinic


For Registered Massage Therapy or Kinesiology rates please contact the clinic.

We are part of the WorksafeBC provider network, please let us know ahead of time if you require treatment for a workplace injury.

We also offer virtual appointments for those who can’t arrive in person for an appointment due to illness, or if you simply prefer to access physiotherapy sessions from home!


Initial assessments are required for new injuries and will take an hour, however subsequent visits can be either an hour or half an hour. If you have any questions, please do not hesitate to contact us.


Hastings and Kaslo

Free 1-hour parking in front of the clinic on Hastings, as well as parking along Kaslo and nearby residential streets.

Paid underground parking is available, access to the underground is through the alley behind the building.


  • Athletic Clothing: such as shorts and a T-shirt
  • If you have a claim, please bring your claim number
  • Care Card/ Personal Health Number
  • Doctor’s referral


To book and appointment

Call Us

Hastings & Kaslo and South Hill Locations: 604.423.9477

Book Online

Visit us in person

2817 East Hastings Street : Corner of Hastings and Kaslo

Direct Billing

If you have an ICBC claim, please bring:

  1. claim information

  2. doctors referral 

  3. care card / personal health number.

To check your MSP premium assistance eligibility:

Call Us

Health Insurance BC : 604 683-7151

You are required to pay for your treatment when you come in for your appointment, however most individual health plans will reimburse you for all or part of your treatment.

We Offer Direct Billing

To direct bill your private health insurance plan, you must:

  • fill out all the fields of the online intake form, including:

    1. your policy number, ID/certificate number

    2. your birth date 

    3. primary insurance holder name and birth date 

    4. bring a copy of your private insurance information with you in order for your first appointment to be direct billed.

Your insurance will likely pay a large portion of your appointment, but you will still be required to pay the remainder at the time of your appointment.

Contact Us